Ergohuman Terms and Conditions

Welcome to Ergohuman

We are owned by Vine Trail Pty Ltd (ABN 30632498590) and trade as ‘Ergohuman Australia’.  Throughout these terms we refer to ourselves as ‘we’, ‘us’ and ‘our and we refer to you as ‘you and ‘your’.

Using the Ergohuman Australia website

These terms and conditions cover the use of the Ergohuman Australia website.  This includes the sale of our products to you, our offers, promotions and rewards, and general terms relating to payment, delivery and after sales service.

How do our terms apply to you?

These terms and conditions govern your use of the Ergohuman Australia website.  By visiting the website you accept, and agree to, the content of these terms and conditions.  We reserve the right to change the terms and conditions at any time and it is your responsibility to check regularly before ordering from the website.  This does not affect your statutory rights.  These terms and conditions apply to all users of the site including customers, browsers, suppliers, merchants and content contributors.

When you place an order vis our website we will treat that as an offer to buy. Once the order is placed, you will receive an order confirmation in the form of an email, at which time we enter into a contract with you.

Please read these Terms & Conditions carefully before accessing or using our website. We reserve the right to update, change or replace any part of these Terms & Conditions. It is your responsibility to check this page for changes and your continued use of the website constitutes your acceptance of any changes.

Website Terms

General rules

When you visit our Website we expect you to observe the law and to conduct yourself ethically and with respect to other users and us.

We require that:

  • Any information you provide us is accurate, complete and not mis-leading in any way
  • You will not mis-represent who you are by use of false names, email addresses or social media profiles.
  • You are of legal age (age of majority) and that you have consented to any minors under your responsibility who may access the site.
  • You will not do anything illegal when accessing the website including the installation of worms, viruses or malicious computer code for the purpose of disrupting our website, to generate Spam, or as a platform to attack a third party’s website or systems.
  • You will not copy, exploit or re-use any of the intellectual property on our website
  • You will not copy or use any data from our website that you do not have the right to access.
  • You will not use our products for any illegal purpose or violate any laws in your jurisdiction, including but not limited to copyright laws.

Any violation of these rules will result in termination of your access to our website.

We reserve the right to refuse access to the website for any reason at any time.

Accuracy of Product Information

We endeavour to provide complete, up to date and accurate information on our products, services and prices at all times. However we are human and mistakes or omissions can occur from time to time or we make changes to our policies and terms.  

There we cannot warrant that the information on the site is complete, accurate or up to date and any reliance on the material on the website is at your own risk, to the extent permitted under law.

We reserve the right to change prices or promotional offers at any time.

We make every effort to ensure that the images and colours of our products are as accurate as possible and represent the product as best we can achieve with the available technology. However we cannot guarantee that your computers monitor will display the images and colours accurately.

Accuracy of delivery and billing information

You are responsible to provide us with accurate billing and delivery information.  You agree to promptly advise us of any changes to your billing or delivery details that we need in order to facilitate the completion of your order  

Availability of our products

We endeavour to display accurate information of stock availability to fulfill your order. In the event of a stock descrepancy or selling out during a period of high demand, we will offer you an alternative or a refund of your order.

We reserve the right to restrict stock availability by jurisdiction or geographic area.

Our website comprises images, graphics, logos, text, video, audio and software that is our Intellectual Property. The Intellectual Property on our website is protected by trademark and copyright laws.

This means that you are not permitted to copy, publish, distribute or reproduce in any format, any of the content on our website for business or commercial purposes.

Internet security

We take internet security seriously and have implemented protection of our data and the data that you provide us when accessing our site. Please see our privacy policy for full details of how we protect your data.

However the Internet is not 100% secure and you access our website at your own risk. You should take your own precautions to protect your systems, such as anti-malware and anti-virus software.

Customer feedback and reviews

We may ask you to provide feedback or to post a review of our products and services. You agree that your comments will not contain unlawful, libeous, abusive or obscene material or contain any worms, viruses or malware that could damage our website. You also agree not to pretend to be someone other than yourself or use a false profile or email address.  You also agree to take sole responsibility for the content of your comments.  We assume no liability or responsibility for your comments and reserve the right to delete them if they breach this policy. 

Personal Information

Your personal information is covered by our Privacy Policy which can be viewed at www.ergohuman.com.au/privacy

Our liability to you

We take compliance seriously and we comply with all the laws that apply to our business and our dealing with you, our Customer. This includes Australian Consumer Law and the Privacy Act.

To the maximum extent permitted by Law, we will not be liable for any injury, direct or indirect loss, consequential damages of any kind, including loss of profits, revenue, savings, replacement costs arising from your use of our website, products or services. This extends to Directors and Employees of Ergohuman Australia, its Suppliers, Contractors, Agents, Service Providers and Affiliates.

You agree that your use of the website is at your sole risk and that other than where expressly stated, we make no representations or warranties, implied or otherwise, as to the fitness of purpose, merchantable quality or durability of the product or services offered for sale on our website.

Indemnity

If you use our website and breach our website terms and conditions, you will indemnify us, our directors, employees and business partners against any loss or liability incurred or suffered by us from any claim, legal suite, action or proceeding initiated against us as a result of your conduct or breach of these terms.

Changes to the terms and conditions

We reserve the right to update, change or replace any part of these terms and conditions by posting changes to our website. It is your responsibility to check our website for changes to these terms and conditions.  Your continued use ot access to our website constitutes acceptance of any changes.

Entire Agreement

Any failure of us to enforce or exercise our rights under these terms will not constitute a waiver of such rights or provisions.  These terms and conditions constitute the entire agreement and understanding between you and us governing your use of our website, products and services. 

Governing Law

These terms and conditions will be governed and construed in accordance with the laws of New South Wales, Australia.

Contact us

If you have any questions about our Terms and Conditions, you should contact us at sales@ergohuman.com.au or call us at 02 8355 1949